Get in Touch With Us

If you have a question about anything on scjh.org.uk, spotted something that needs updating, or want to suggest a brand we should look at, this is the place to send it. Below is how to reach us, what we can help with, and what happens once your message lands in our inbox.

How to Send Us a Message

Email is the best way to reach our team: [email protected]. We read every message personally and try to reply within two working days, though it can take a little longer at busy times.

To help us answer quickly, tell us upfront what your message is about — a correction, a question about a specific operator, or general feedback on the site. If your query relates to a particular brand listed on scjh.org.uk, naming it in your message means we can look into it without back-and-forth.

What We Can Help With

• Questions about betting sites not on GamStop — how they operate, what to check before signing up, or how they differ from UK licensed sites. For a full rundown of the operators we've reviewed, see our Best Non GamStop Casinos 2026 guide.
• Corrections and updates — welcome offers, terms and licensing details at non GamStop operators change regularly. If something on our site looks out of date, tell us and we will check it against the operator directly.
• Content suggestions — if there's a payment method, game type or comparison you'd like us to cover in more depth, let us know.
• General enquiries — anything else about how the site works, how we compile our rankings, or how to use the information here.

We do not offer individual gambling advice or account support for any of the casinos we list — those matters need to go to the operator's own support team, since we are an independent comparison resource and not part of any casino's customer service.

A Note on Responsible Gambling and Self-Exclusion

Some readers reach out after registering with GamStop and wanting to understand their options. We're happy to point you to general information about how the scheme works and what alternatives exist, but we cannot offer personal advice on whether gambling is right for you. If you are concerned about your own gambling or someone else's, please contact a dedicated support organisation as well as, or instead of, us — they are better placed to help with individual circumstances. Our content is intended for adults aged 18 and over.

What Happens After You Contact Us

A real person on our editorial team reads and replies to every message — there's no automated reply standing in for an actual answer. If your enquiry needs checking against an operator's terms, licensing information or bonus conditions, we'll do that before getting back to you rather than guessing.

If you've flagged an inaccuracy, we take that seriously: keeping details on offers, terms and rankings current matters more to us than speed, and reader reports are one of the ways we catch things that have changed.

Before You Get in Touch

Many common questions — how welcome offers work, how payments are handled, or how we rate and rank operators — are already answered across the site. Checking our Best Non GamStop Casinos 2026 page first may save you a wait, but if it doesn't cover what you need, we'd still like to hear from you.